Pune State Coordinator - Field Support Team

Role and Responsibilities

The Field Support team will be responsible for developing and sustaining relationships with local providers of reproductive health products and services in  Pune. To succeed in this role, the Field Support team will perform the following essential functions:

• Provider mapping

  • Conduct a thorough search of family planning providers in Pune to develop a database of healthcare practitioners and pharmacists. This includes:

    • Finding family planning providers in Pune: providers include health practitioners for consultations and procedures and pharmacists who stock family planning products.

    • Verifying their presence through an online search or by calling individual providers to confirm their location and provision of family planning services.

• Provider outreach

  • Meet with providers to onboard them onto the askNivi network. This involves visiting select providers, articulating the value proposition of onboarding onto askNivi, and answering any questions they may have regarding the process. The Field Support team must also report on their on-ground experience to amend the pitch accordingly.

• Provider engagement

  • Educate providers on the askNivi platform, print and distribute QR codes, and encourage providers to use QR codes to onboard users to the platform.

• Provider Re-engagement   

  • To build a rapport and maintain sustainable relationships with a subset of providers we’ve onboarded in FY24 and to gain a deeper understanding of the market, including stakeholder relationships and product movement, assess providers' business and marketing needs, gauge their interest in adopting Nivi as a business solution, and understand their existing consumer base.

• Content localization

  • Collaborate with Nivi’s marketing and content teams to refine text and multimedia content to increase compatibility with Pune's local cultural context.